Privacy Policy
Your trust is the foundation of our business. This policy outlines our commitment to protecting your privacy and personal data with transparency and respect.
Last Updated: August 8, 2025
This Privacy Policy outlines the practices of Certified Supplements & Natural Wellness ("we," "us," "our") regarding the collection, use, and protection of personal information. This policy applies to data collected through our website, certifiedsupplements.co (the "Site"), our retail store in Spring, Texas, and all related services. By using our Services, you agree to the terms herein.
To provide our services, we collect information in the following ways:
- Information You Provide: This includes data you voluntarily share when creating an account, making a purchase, or communicating with us, such as your name, email, shipping address, and phone number.
- Automated Data Collection: When you visit our Site, we automatically gather technical data like your IP address, browser type, and how you navigate our pages (clickstream data).
- Cookies and Similar Technologies: We use cookies to operate and personalize your experience on our Site. You can manage these settings in your browser.
Your information is used for specific, legitimate purposes:
- To process and fulfill your orders and manage your account.
- To communicate with you about your orders and answer your questions.
- To send marketing communications, only with your explicit consent.
- To analyze usage data to improve our products and services.
- To prevent fraud and ensure legal compliance.
We do not sell your personal data. Your information is only shared under limited circumstances:
- With trusted Service Providers for essential functions like payment processing and shipping.
- To comply with Legal Obligations when required by law or a valid legal process.
- In the event of a Business Transfer, such as a merger or acquisition.
Security: We implement robust administrative, technical, and physical safeguards, including SSL encryption, to protect your data. However, no system is completely impenetrable.
Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements like tax law.
You are in control of your personal information:
- You may Opt-Out of Marketing at any time via the "unsubscribe" link in our emails.
- You can Access and Update your account information by logging in on our Site.
- You may have additional State-Specific Rights (e.g., access, deletion). Please contact us to exercise these rights.
Our Services are intended for adults and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have done so, we will delete it immediately.